Privacy Policy and Personal Data Protection
This Privacy Policy explains how Elena Bandurka Art Boutique collects, processes, stores, and protects the personal data of website users and customers.
The Seller respects each user’s right to privacy and processes personal data in accordance with applicable Ukrainian legislation.
1. General Provisions
Personal data means any information that can directly or indirectly identify an individual.
Such data may include:
customer’s first and last name;
phone number;
email address;
delivery address;
information required to process an order, delivery, payment, return, or exchange.
The Seller does not collect or process special categories of personal data, including information about racial or ethnic origin, political views, religious beliefs, health status, or other sensitive information, unless required by law.
2. Personal Data We Collect
When placing an order or contacting the Seller, the user may provide the following personal data:
first and last name;
contact phone number;
email address;
delivery address or delivery service branch;
order information;
bank details in case of a refund;
other information necessary to process the order or request.
3. Purpose of Personal Data Processing
Personal data is processed for the following purposes:
processing, confirming, and fulfilling orders;
delivering goods to the customer;
processing payments, refunds, or exchanges;
accounting and tax reporting;
providing customer support;
informing customers about order status;
complying with applicable Ukrainian legislation.
4. Consent to Personal Data Processing
By providing personal data when placing an order, filling out forms on the website, communicating by email, or contacting the Seller in any other way, the user confirms their consent to the processing of personal data in accordance with this Privacy Policy.
The user also confirms that the provided information is accurate and up to date.
5. Transfer of Personal Data to Third Parties
Personal data may be transferred to third parties only when necessary to fulfill an order or comply with legal requirements.
In particular, data may be transferred to:
delivery services, including Nova Poshta, Ukrposhta, or other carriers;
payment services and banking institutions;
accounting, legal, or technical contractors, if necessary for business operations;
state authorities in cases provided by law.
The Seller does not sell, transfer, or distribute customers’ personal data to third parties for advertising or commercial purposes without the user’s consent.
6. Personal Data Protection
The Seller takes necessary organizational and technical measures to protect personal data from loss, unauthorized access, alteration, disclosure, or destruction.
Access to personal data is granted only to persons who need such information to fulfill orders, process requests, maintain accounting records, or comply with legal requirements.
7. Data Retention Period
Personal data is stored for the period necessary to achieve the purpose of its processing, fulfill the order, maintain accounting and tax records, and comply with applicable Ukrainian legislation.
After the retention period expires, personal data may be deleted or anonymized.
8. User Rights
The user has the right to:
know what personal data is being processed;
receive information about the purpose of personal data processing;
request correction, update, or clarification of their personal data;
request deletion of personal data in cases provided by law;
withdraw consent to personal data processing if such processing is not required for the Seller’s legal obligations;
submit requests regarding the processing of personal data.
9. Personal Data Requests
To receive information about personal data processing, request changes, or withdraw consent, the user may contact the Seller by email:
Requests are reviewed within the time limits provided by applicable Ukrainian legislation.
10. Seller’s Contact Information
Seller: Individual Entrepreneur Olena Bandurka
Email: ebandurkaart@gmail.com
Phone: +38 067 235 39 29
Place of business: Ukraine
11. Changes to This Privacy Policy
The Seller may update this Privacy Policy from time to time. The current version of the Policy is published on the website and becomes effective from the moment of publication.