✓ By New Mail in Ukraine (Free of charge - from UAH 2000)

Up to 3 business days.

Delivery to a post office starts from UAH 50.

Delivery to a post office starts from 50 UAH.

✓ Targeted delivery by Nova Poshta courier (Free of charge - from UAH 2000)

Up to 3 business days.

Delivery cost: from 80 UAH (for parcels up to 30 kg).

Targeted delivery is paid by the recipient regardless of the order amount.

✓ Ukrposhta "Standard" (Free of charge - from UAH 2000)

Delivery time is 3-7 business days.

To a post office - delivery costs from 25 UAH depending on the size of the product.

Targeted courier delivery - from 50 UAH depending on the size of the product. 

✓ Ukrposhta "Express" (Free of charge - from UAH 2000)

Delivery time is 2-5 business days.

Delivery to a post office - the cost of delivery starts from 35 UAH depending on the size of the product. 

Targeted courier delivery - from 60 UAH depending on the size of the product. 

✓ Bridge Express (Free of charge - from UAH 2000)

Delivery time:

• 1-2 business days for express parcels;
• 2-4 business days for standard parcels;
• 3-5 for palletized and oversized parcels.

Cost:

• XS parcel in the app - 45 UAH / regular - 60 UAH;
• S parcel in the app - 55 UAH / regular - 65 UAH;
• M parcel in the app - 75 UAH / regular - 95 UAH;
• L parcel in the appendix - 115 UAH / regular parcel - 130 UAH.

✓ Pickup from the point of delivery Free

61001 м. Kharkiv, 41/43 Nauky avenue (Pickup point)

Schedule for issuing online orders: Mon-Fri 11:00-17:00

*The minimum order amount on the website is 500 UAH.

₴ Payment to a bank card (PrivatBank)

• 6545 8765 0987 5476 - FOP Bandurka Olena Oleksandrivna

₴ Cash on Delivery at self-delivery from Novaya Pochta

• The recipient pays the carrier an additional commission - 20 UAH and 2% of the order amount.
• Important!!! When receiving the goods at the branch MUST check the integrity of the goods and completeness before payment. 

₴ Payment upon receipt to the courier of Novaya Posta

• Contactless in the mobile application or on the site. You can also pay the courier by cash, card, Google Pay or Apple Pay
• The recipient pays the carrier an additional commission - 20 UAH and 2% of the order amount.

₴ Payment by details via QR code (SENS BANK JSC)

₴ Payment upon pickup from the point of delivery

Conditions of return and exchange for goods of proper quality

Within 14 days after receipt of the goods by the buyer you have the right to return or exchange the goods purchased on our site, provided that:

the product has not been put into operation and has no traces of use: scratches, chips,
scuffs, software has not been modified, etc.
the goods have fully retained their marketable appearance;
the product is complete, all labels, films and factory markings have been preserved.

Procedure of returning/exchanging the goods of Good Quality:

• Call 380672353929 and inform us of your intention to return the merchandise you have paid for;
• Send the goods to us by New Post carrier.

Data for sending the goods:

• Branch of Novaya Posta № 148 Kharkiv city.
• Beneficiary: FLP Bandurka Elena Alexandrovna, tel. 380672353929

Please inform us on e-mail ebandurkaart@gmail.com.

1. No. of the declaration of the sent parcel
2. No. of the bank card for the return of the cost of goods
3. model of the goods, for which you want to make an exchange

After receiving, checking the contents of the parcel for compliance with the conditions of return of goods, we will refund your money to your bank card or send you another product within three working days.

Carrier services are at the expense of the Buyer.

Conditions of return/exchange for goods of improper quality

We carefully check the goods before shipment, but still do not exclude

Possibility of defective goods. If you receive a defective item, it can be returned or

Exchanged within 14 days of receipt.

The procedure for returning/exchanging defective goods is as follows:

• call 380672353929 and state your intention to return the merchandise you paid for;
• send the goods to us by carrier Nova Posta.

Data for sending the goods:

• Branch of Novaya Posta № 148 Kharkiv city.
• Beneficiary: FLP Bandurka Elena Aleksandrovna, tel. 380672353929

Please inform us about the declaration number of the sent parcel and the number of bank card for refund to e-mail ebandurkaart@gmail.com.

After receiving the goods within three working days we will refund your money to your bank card or send you another product.

Carrier services are at the expense of the Seller.

Refund is made after the seller receives the goods within 3 working days.

Refunds are made to the card.