Conditions of return and exchange for goods of proper quality
Within 14 days after receipt of the goods by the buyer you have the right to return or exchange the goods purchased on our site, provided that:
the product has not been put into operation and has no traces of use: scratches, chips,
scuffs, software has not been modified, etc.
the goods have fully retained their marketable appearance;
the product is complete, all labels, films and factory markings have been preserved.
Procedure of returning/exchanging the goods of Good Quality:
- Call 380672353929 and inform us of your intention to return the merchandise you have paid for;
- Send the goods to us by New Post carrier.
Data for sending the goods:
- Branch of Novaya Posta № 148 Kharkiv city.
- Beneficiary: FLP Bandurka Elena Alexandrovna, tel. 380672353929
Please inform us on e-mail ebandurkaart@gmail.com.
- No. of the declaration of the sent parcel
- No. of the bank card for the return of the cost of goods
- model of the goods, for which you want to make an exchange
After receiving, checking the contents of the parcel for compliance with the conditions of return of goods, we will refund your money to your bank card or send you another product within three working days.
Carrier services are at the expense of the Buyer.
Conditions of return/exchange for goods of improper quality
We carefully check the goods before shipment, but still do not exclude
Possibility of defective goods. If you receive a defective item, it can be returned or
Exchanged within 14 days of receipt.
The procedure for returning/exchanging defective goods is as follows:
- call 380672353929 and state your intention to return the merchandise you paid for;
- send the goods to us by carrier Nova Posta.
Data for sending the goods:
- Branch of Novaya Posta № 148 Kharkiv city.
- Beneficiary: FLP Bandurka Elena Aleksandrovna, tel. 380672353929
Please inform us about the declaration number of the sent parcel and the number of bank card for refund to e-mail ebandurkaart@gmail.com.
After receiving the goods within three working days we will refund your money to your bank card or send you another product.
Carrier services are at the expense of the Seller.
Refund is made after the seller receives the goods within 3 working days.
Refunds are made to the card.
